Introduction
Cogisoft ("we", "our" or "us") is committed to protecting the privacy of visitors to our website and our clients. This privacy policy explains how we collect, use, disclose and protect your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Quebec laws.
Collection of Personal Information
We collect personal information that you voluntarily provide to us, including:
- Identification information: name, email address, phone number
- Professional information: company name, position held
- Communications: content of messages sent through our contact form
- Technical data: IP address, browser type, pages visited (via cookies)
Use of Information
We use your personal information for the following purposes:
- Respond to your requests for information and services
- Provide, maintain and improve our services
- Communicate with you regarding our services, updates or changes
- Comply with our legal and regulatory obligations
Consent
By providing us with your personal information, you consent to its collection, use and disclosure in accordance with this policy. You may withdraw your consent at any time by contacting us, subject to legal or contractual restrictions.
Protection of Information
We implement appropriate security measures to protect your personal information against loss, theft, unauthorized access, disclosure, copying, use or modification. These measures include:
- Data encryption in transit (HTTPS)
- Restricted access to personal information
- Security incident management procedures
Retention of Information
We retain your personal information only as long as necessary to achieve the purposes for which it was collected, or in accordance with applicable legal requirements. Once your information is no longer needed, it is securely destroyed.
Your Rights (PIPEDA Compliance)
In accordance with PIPEDA and Quebec laws, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Withdraw your consent to the collection, use or disclosure
- File a complaint with the privacy officer
Cookies
Our website uses cookies to improve your browsing experience. These cookies may collect information about your use of the site, your preferences and your browsing activities. You can configure your browser to refuse cookies, but some features of the site may not work properly.
Policy Changes
We reserve the right to modify this privacy policy at any time. Any changes will be posted on this page with a revised update date. We encourage you to regularly check this page to be aware of any changes.
Contact Us
For any questions regarding this privacy policy or to exercise your rights relating to your personal information, please contact us via our contact form.